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Shops & everyday purchases

Thule

thule.com

Customer Service Number

Product and order questions — US

1-800-238-2388
Toll-free in listed regionUS
Company sourceReviewed Oct 22, 2026

Use the Thule customer-service page for a product or order question. Record the product name and any fit or installation issue before starting the conversation.

Mobile airtime or international charges may apply.

Choose the right route

Contact options

Check the department and calling region
before sharing your question.

A useful first step

Before you contact
Thule

Use the Thule contact record to choose a channel before sharing case details. Check whether a marketplace seller or the named brand fulfilled the order. The links keep the enquiry with the business that owns the service.

  1. 01

    Take the product name and purchase date from your receipt.

  2. 02

    For a delivery issue, note the latest tracking event before writing.

  3. 03

    A photo can help explain damage; send it privately to the seller.

First-hand experiences

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Describe your own interaction with Thule. Submissions are reviewed before appearing here.

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Company sources

Dates refer to source review, not a test call or a guarantee that information has not changed.

Report a contact correction
  1. https://help.thule.com/s/article/Contact-customer-service-en-us?language=en_US
  2. https://www.thule.com/en-us