Official contact information
Open company pageCompany sourceReviewed Sep 26, 2026
Customer Service Number
Member services (US)
1-888-746-7726Toll-free in listed regionUSDaily 7 a.m.–11 p.m. Central
Company sourceReviewed Oct 9, 2026
Member services. The source lists separate numbers for Member's Mark and Sam's Club Credit.
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Official help center
Open company pageCompany sourceReviewed Sep 26, 2026
Official contact page
Open company pageCompany sourceReviewed Sep 26, 2026
Official website
Open company pageCompany sourceReviewed Sep 26, 2026
Official contact page
Open company pageCompany sourceReviewed Oct 9, 2026
A useful first step
Before you contact
Sam's Club
For a conversation with Sam's Club, a little preparation can save a second explanation. A photo can help explain damage; send it privately to the seller. Read the company’s latest instructions if your situation depends on a deadline.
- 01
Describe the item issue and the outcome you want in separate sentences.
- 02
Check whether a marketplace seller or the named brand fulfilled the order.
- 03
Wait for the seller’s return instructions before posting an item.
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