Official contact information
Open company pageCompany sourceReviewed Sep 26, 2026
Customer Service Number
Customer care (US)
1-888-839-9638Toll-free in listed regionUS
Company sourceReviewed Sep 26, 2026
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Help center
Open company pageCompany sourceReviewed Sep 10, 2026
Official website
Open company pageCompany sourceReviewed Sep 10, 2026
A useful first step
Before you contact
PetSmart
A useful enquiry to PetSmart starts with the matter you need resolved. Describe the item issue and the outcome you want in separate sentences. This reference cannot view a customer account or change an order.
- 01
For a delivery issue, note the latest tracking event before writing.
- 02
A photo can help explain damage; send it privately to the seller.
- 03
Take the product name and purchase date from your receipt.
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