Online orders and website questions (US)
1-888-327-7153US
Shops & everyday purchases
Customer Satisfaction — store and service concerns (US)
1-800-755-6759Mobile airtime or international charges may apply.
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US
A useful first step
A useful enquiry to O'Reilly Auto Parts starts with the matter you need resolved. Check whether a marketplace seller or the named brand fulfilled the order. The company decides how an individual request is handled.
A photo can help explain damage; send it privately to the seller.
Take the product name and purchase date from your receipt.
For a delivery issue, note the latest tracking event before writing.
First-hand experiences
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