Customer service contact
Open company pageCompany sourceReviewed Sep 10, 2026
Customer Service Number
Order, return and customer-service questions (US)
1-800-390-1119Toll-free in listed regionUSMonday–Friday 6:30 a.m.–5 p.m. Pacific; closed Saturday–Sunday
Company sourceReviewed Oct 9, 2026
Newegg customer service for orders, returns and feedback. Marketplace seller and product warranty questions may require the named seller or manufacturer.
Mobile airtime or international charges may apply.
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Official website
Open company pageCompany sourceReviewed Sep 10, 2026
Official contact page
Open company pageCompany sourceReviewed Oct 9, 2026
A useful first step
Before you contact
Newegg
For a conversation with Newegg, a little preparation can save a second explanation. A photo can help explain damage; send it privately to the seller. The company decides how an individual request is handled.
- 01
Describe the item issue and the outcome you want in separate sentences.
- 02
Check whether a marketplace seller or the named brand fulfilled the order.
- 03
Wait for the seller’s return instructions before posting an item.
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