Official customer support
Open company pageCompany sourceReviewed Oct 6, 2026
Customer Service Number
US customer service
1-800-595-9138Toll-free in listed regionUSMonday–Friday 9 am–9 pm; Saturday 9 am–6 pm Eastern; closed Sunday
Company sourceReviewed Oct 6, 2026
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Open company pageCompany sourceReviewed Sep 10, 2026
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New Balance
Compare the documented options for New Balance before opening a new enquiry. A photo can help explain damage; send it privately to the seller. Use the company’s protected pages for documents and identifying details.
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A photo can help explain damage; send it privately to the seller.
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Take the product name and purchase date from your receipt.
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For a delivery issue, note the latest tracking event before writing.
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