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Use the company warranty page to review eligibility for a particular purchase.
Open company pageShops & everyday purchases
Customer service — US
1-800-288-3124Use the company warranty page to review eligibility for a particular purchase.
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Use the company warranty page to review eligibility for a particular purchase.
Open company pageA useful first step
A useful enquiry to Merrell starts with the matter you need resolved. A photo can help explain damage; send it privately to the seller. A source date records the evidence review, not a successful call.
A photo can help explain damage; send it privately to the seller.
Take the product name and purchase date from your receipt.
For a delivery issue, note the latest tracking event before writing.
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Dates refer to source review, not a test call or a guarantee that information has not changed.
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