KestrelRoadsContact the publisher

Shops & everyday purchases

Merrell

merrell.com

Customer Service Number

Customer service — US

1-800-288-3124
Toll-free in listed regionUSMon–Fri 8am–9pm EST; Sat–Sun 9am–6pm EST
Company sourceReviewed Oct 12, 2026

Use the company warranty page to review eligibility for a particular purchase.

Mobile airtime or international charges may apply.

Choose the right route

Contact options

Check the department and calling region
before sharing your question.

help

Company contact information

Use the company warranty page to review eligibility for a particular purchase.

Open company page
Company sourceReviewed Oct 12, 2026

A useful first step

Before you contact
Merrell

A useful enquiry to Merrell starts with the matter you need resolved. A photo can help explain damage; send it privately to the seller. A source date records the evidence review, not a successful call.

  1. 01

    A photo can help explain damage; send it privately to the seller.

  2. 02

    Take the product name and purchase date from your receipt.

  3. 03

    For a delivery issue, note the latest tracking event before writing.

First-hand experiences

Community reviews

Our moderation policy

Loading published reviews…

Share your experience

Describe your own interaction with Merrell. Submissions are reviewed before appearing here.

Review the company, not this directory. Leave out account numbers, booking references, private contact details and links to other phone services.

Trace the information

Company sources

Dates refer to source review, not a test call or a guarantee that information has not changed.

Report a contact correction
  1. https://www.merrell.com/US/en/make-it-right-guarantee/
  2. https://www.merrell.com/US/en/home
  3. https://www.merrell.com/US/en/content?caid=cs-help