Published contact information
Open company pageCompany sourceReviewed Oct 16, 2026
Shops & everyday purchases
J.Jill
Customer Service Number
Customer service and placing an order
1-800-343-5700Toll-free in listed regionUS
Company sourceReviewed Oct 16, 2026
J.Jill publishes this number for customer service, telephone orders and store-location enquiries. Credit-card billing has a different contact; a clothing return and a card-account question should be kept separate.
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Official website and contact navigation
Open company pageCompany sourceReviewed Oct 7, 2026
A useful first step
Before you contact
J.Jill
For a conversation with J.Jill, a little preparation can save a second explanation. Describe the item issue and the outcome you want in separate sentences. The directory supplies contact context; the provider makes case decisions.
- 01
Wait for the seller’s return instructions before posting an item.
- 02
Describe the item issue and the outcome you want in separate sentences.
- 03
Check whether a marketplace seller or the named brand fulfilled the order.
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