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Shops & everyday purchases

Gap

gap.com

Customer Service Number

Gap customer service

1-800-427-7895
Toll-free in listed regionUSDaily 7 am–1 am Eastern
Company sourceReviewed Oct 6, 2026

Mobile airtime or international charges may apply.

Choose the right route

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before sharing your question.

A useful first step

Before you contact
Gap

Use the Gap contact record to choose a channel before sharing case details. Describe the item issue and the outcome you want in separate sentences. This reference cannot view a customer account or change an order.

  1. 01

    A photo can help explain damage; send it privately to the seller.

  2. 02

    Take the product name and purchase date from your receipt.

  3. 03

    For a delivery issue, note the latest tracking event before writing.

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Company sources

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Report a contact correction
  1. https://www.gap.com/
  2. https://www.gap.com/Asset_Archive/AllBrands/franchiseLandingPages/gap/franchiseLanding-gap-es.html
  3. https://www.gap.com/customer-service/contact-us?cid=81270