Official customer support
Open company pageCompany sourceReviewed Oct 6, 2026
Customer Service Number
DSW customer service
1-866-379-7463Toll-free in listed regionUSMonday–Friday 7 am–10 pm; Saturday 10 am–10 pm; Sunday noon–9 pm Eastern
Company sourceReviewed Oct 6, 2026
Mobile airtime or international charges may apply.
Choose the right route
Contact options
Check the department and calling region
before sharing your question.
Official website
Open company pageCompany sourceReviewed Sep 10, 2026
A useful first step
Before you contact
DSW
To follow up with DSW, first identify the part of the service involved. A photo can help explain damage; send it privately to the seller. Read the company’s latest instructions if your situation depends on a deadline.
- 01
Check whether a marketplace seller or the named brand fulfilled the order.
- 02
Wait for the seller’s return instructions before posting an item.
- 03
Describe the item issue and the outcome you want in separate sentences.
First-hand experiences
Community reviews
Loading published reviews…
Share your experience
Describe your own interaction with DSW. Submissions are reviewed before appearing here.
Trace the information
Company sources
Dates refer to source review, not a test call or a guarantee that information has not changed.
Report a contact correction