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Shops & everyday purchases

Briggs & Riley

briggs-riley.com

Customer Service Number

Customer care — US

1-877-745-3978
Toll-free in listed regionUS
Company sourceReviewed Oct 22, 2026

For a Briggs & Riley bag, decide whether your question concerns an order or a repair. The company provides separate return and repair workflows alongside its customer-care number.

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Choose the right route

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A useful first step

Before you contact
Briggs & Riley

Use the Briggs & Riley contact record to choose a channel before sharing case details. Wait for the seller’s return instructions before posting an item. A source date records the evidence review, not a successful call.

  1. 01

    For a delivery issue, note the latest tracking event before writing.

  2. 02

    A photo can help explain damage; send it privately to the seller.

  3. 03

    Take the product name and purchase date from your receipt.

First-hand experiences

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Company sources

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  1. https://www.briggs-riley.com/pages/customer-service
  2. https://www.briggs-riley.com/