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Shops & everyday purchases

Birkenstock

birkenstock.com

Customer Service Number

US website customer service

1-844-505-4055
Toll-free in listed regionUS
Company sourceReviewed Oct 22, 2026

Birkenstock distinguishes purchases from its US website, its own stores and other retailers. Start with the seller on the receipt; the number here is published for US website customer service.

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Choose the right route

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A useful first step

Before you contact
Birkenstock

A useful enquiry to Birkenstock starts with the matter you need resolved. Wait for the seller’s return instructions before posting an item. The company decides how an individual request is handled.

  1. 01

    Take the product name and purchase date from your receipt.

  2. 02

    For a delivery issue, note the latest tracking event before writing.

  3. 03

    A photo can help explain damage; send it privately to the seller.

First-hand experiences

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Company sources

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  1. https://www.birkenstock.com/us/us-policies-return.html
  2. https://www.birkenstock.com/us/